PayPal is a third party service which accepts debit and credit cards along with checks over the Internet. Although PayPal requires payment information from you and asks that you establish an account with them, this insures the highest level of security for our customers and also helps us to keep our product prices so low. Since you are only giving your credit card information to one company, you can be assured that you will not be double charged. In fact, we never see your credit card number or are we able to access it. Many of our customers already have an account with PayPal, allowing them to purchase products from us using monies they already have in an online account. For more information on PayPal, please visit them at www.paypal.com. CONTACTING US DIRECTLY. Contacting us directly use : colonf6@gmail.com E-MAILS I respond to all e-mail the same day. If you don't receive an e-mail from el_presidente there is a problem at your end. Maybe your inbox is full. If that's the case I get a Mail delivery failure and can not contact you. PAYMENT POLICY Buyer will receive an email within 24 hours. ITEM INSURANCE POLICY I take extra time & carefully wrap all items, unfortunately accidents do occur during shipping. If you choose not to insure an item, I take no responsibility for lost/damaged items . I do not give refunds on any uninsured items that are lost during shipping. All refunds for insured items come directly from the US Postal Service. I will assist in any way I can with receipts, etc. ALL SALES ARE FINAL! All items in my auctions are also available at my website. Use the contact member option above. SHIPPING AND HANDLING Upon receipt of payment, the item will be shipped next day via USPS. We will ship in 1 package, as many items as you win & purchase within a reasonable time span. This will result in a reduced per item shipping cost. In order to assist us in combining multiple items into 1 package, please make your purchases within a three day period, and don't pay until you receive an invoice. Also send an e-mail regarding the items you have purchased. COMBINED SHIPPING Boricua 21 doesn't charge S&H. All your item can be send individually or as a whole package. RETURNS POLICY Items are inspected prior to shipping to assure that you get a good item. This is a brand new item sold as is. ALL SALES ARE FINAL. If for whatever reason there is something wrong with the manufacturing of the item. I will exchange it, buyer pay all S&H to return the item. When returning the item use tracking or delivery confirmation. If I don't receive the item and you have no proof you sent it, there will be no exchange . This is better than a restocking fee of $10.00 Once a replacement item is sent there will be no further exchanges. If a case dictates a money refund, the actual cost of the item will be refunded minus S&H, and a re-stocking fee of $10.00. You only have 72 hrs to report a problem after Item is delivered by USPS to you. Time and date is Based on Tracking report. We reserve the right to grant refunds. When an item is purchased, the buyer agrees to all terms here in. . Please read the (SHIPPING THE ITEM TO YOU) section below. I always answer my e-mails. When returning a defective item, you will need a tracking, confirmation number or signature required method, to receive a refund or exchange. We reserve the right to grant refunds. Please read the (SHIPPING THE ITEM TO YOU) section below. SHIPPING THE ITEM TO YOU, AND REQUIREMENTS ON YOUR PART. To send you a package I use the address that pay-pal has in your record. You must maintain your correct address with Pay-pal. If you have a different address, or there is an error in your address within pay-pal records, and the package is returned to sender, you are responsible for additional Shipping and handling fees to resend the item. If you decide that you don't want to pay additional S&H the package will not be resent. MONEY ORDERS OR CASHIERS CHECKS PAYMENTS ( NO PERSONAL CHECKS ) The payment must be received within the 10 day grace period. If you would like your item/s sent to an address other than your address with e-bay (eg. AS A GIFT TO SOMEONE) this is the best way. You will get a tracking number from the USPS via e-mail and will be able to track the package with arrival notice. THANK YOU! This copyrighted work may not be copied, reproduced, distributed or publicly displayed without the consent of the author (BORICUA 21) or copyright owner. Any unauthorized use of this website, auction or any of its contents, in whole or in part, shall be considered copyright infringement. It is illegal for anyone to violate any of the rights provided by the copyright laws to the owner of this copyright. Should you infringe this copyright, you may be liable to the owner for relief such as injunction, impounding and disposition of infringing articles, attorney's fees, actual damages and any profits resulting from the infringement, or statutory damages up to $150,000 if the infringement was committed willfully. For information regarding the authorized use of any of the contents of this website or auction, contact the website owner directly. Copyright © BORICUA21 2000 All rights reserved. |